Mastering the TelephoneTM


Mastering the Telephone™ is a workshop/program designed to enhance the participant’s skill levels to consistently generate credible appointments with desired prospects.


  • Enhanced Ability to Reach Desired Decision Makers
  • Increased Percentages of Appointments Booked
  • Reduced Stress in Getting Credible Appointments
  • Increased Number of Appointments Held
  • Reduced Stress in Asking for Appointments
  • Field Tested Methodology with Proven Results
  • Tracking System to Measure Progress
  • Reduced Selling Cycle Time

Participants will Learm

  • Professional Ways to Work with the ‘Gatekeeper’
  • How o Establish Trust on the First Phone Call
  • The 3 Rules of ‘Warm Calling’
  • Building a Foundation of Trust on the Phone
  • How to Prevent ‘No Shows’
  • How to Use the ‘Like with Like’ Principle
  • How to Spot and Change Unproductive Calling Patterns
  • How to Handle the Voice Mail Challenge
  • How to Overcome Call Reluctance
  • 7 ‘Musts’ in Booking Credible Appointments

Service Disabled Veteran-Owned Business

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